Privacy Policy
Last Updated: [Insert Date]
This Privacy Policy describes how [Your Company Name] ("we," "us," or "our") collects, uses, and discloses your information when you use our survey research platform.
1. Information We Collect
We collect information in two capacities: as a Data Controller (for our users/researchers) and as a Data Processor (for the survey participants recruited by researchers).
- Account Information: Name, email address, institutional affiliation, and payment details.
- Research Data: Survey questions, logic, and the responses collected from participants.
- Technical Data: IP addresses, browser types, and cookies used for site functionality and security.
2. How We Use Your Information
We use the collected data to:
- Provide, operate, and maintain our research platform.
- Process transactions and manage researcher accounts.
- Ensure compliance with ethical research standards and prevent fraud.
- Improve Site functionality and user experience.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service Providers: Cloud hosting (e.g., AWS/Google Cloud) and payment processors (e.g., Stripe).
- Legal Requirements: If required by law or to protect the safety and rights of our users.
- Researchers: Participant data is shared directly with the researcher who created the study.
4. Your Rights (GDPR & CCPA)
Depending on your location, you may have the following rights:
- Access & Portability: Request a copy of your personal data.
- Correction & Deletion: Request that we fix or erase your personal information.
- Withdraw Consent: Opt-out of data processing at any time.
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Cookie Disclosure
Our Site uses "strictly necessary" cookies to provide our research and survey services. These cookies are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as logging in or filling out a research survey.
| Cookie Name | Purpose | Duration |
|---|---|---|
| Session ID | Maintains your login state and ensures survey progress is saved as you navigate between pages. | Session (Expires when browser closes) |
| XSRF-TOKEN | A security cookie used to prevent Cross-Site Request Forgery (CSRF) attacks. | Session |
| Survey Progress | If applicable, used to prevent participants from taking the same survey twice and to store temporary answers. | Session or up to 30 days |
| Auth Token | Used for researchers to remain logged into the dashboard securely. | Session / Persistent |
You can set your browser to block or alert you about these cookies, but some parts of the Site will not then work. These cookies do not store any personally identifiable information.
5. Data Security & Retention
We implement industry-standard security measures to protect research data. We retain account information as long as the account is active. Research data is retained according to the researcher's settings or until the account is terminated.
6. International Data Transfers
If you are accessing the Site from the EEA or UK, your data may be transferred to and processed in [Your Country]. We ensure appropriate safeguards are in place for these transfers.
7. Contact Us
For any privacy-related inquiries or to exercise your data rights, please contact our Data Protection Officer at: [Your Privacy Email].